FAQ

All you need/want to know

What does the LeanFund.us tool offer?

For (starting) businesses and other initiatives looking for funding our tool/plugin offers technique to start crowdfunding. The tool/plugin can be easily integrated in your excising website or be used to create your own crowdfunding site.

Create your own crowdfunding site today, user-friendly and adjustable to your campaign.

You can check out all our features here.

What makes the LeanFund.us tool a good fit?

To run a successful crowdfunding campaign you need technique that is easily adjustable to your goals and needs. We offer a tool/plugin that is flexible meaning offering you the right tool/plugin to get started and start raising the funds you need to get your businesses or other initiative started.

Create your own crowdfunding site today, user-friendly and adjustable to your campaign.

You can check out all our features here.

Why is the LeanFund.us tool a good start for funding my project or business?

Your successful crowdfunding campaign starts today our tool/plugin will support you along the way. Taking the first step is easy and you will be guided to get the most added value and funding out of your crowdfunding campaign.

Create your own crowdfunding site today, user-friendly and adjustable to your campaign.

You can check out all our features here.

What's needed to get started?

First, you need an official registration at the Chamber of Commerce (KvK). This can be either a company or a foundation. Second, you need a clear description of your company/project goals, what you will be selling and why this way of getting funded is needed. We can help you out with your description. Third, you need a website to integrate with the technique. This can either be an existing website or a new hosting.

When can I get started?

If you get prepared by reading our steps for setup & onboarding and our FAQ narrowly, you can start raising funds within 24 hours.

You can check out our roadmap here.

What are the costs?

The investment is €250,- for setting up the technique (setup) and €250,- for setting up the content of your project (onboarding). The money you will eventually get is also minus our flexible fee. Our fee is 5% over the funding you raised. The due date of the setup payments is before the launch of your campaign. The flexible fee will be calculated after closing down your campaign.

More about our pricing here.

Will I always get the money?

Yes, you will always get the money. Even if you don’t reach your goal of ‘100%’. The money you will get is minus our flexible fee. Our fee is 5% over the funding you raised.

Which types of campaigns can I host?

Our technique is for all the donation-based, pre-sale and/or reward-based campaigns. This means you either provide your backers with a product/service, present and/or thank you return. You can combine all these options or choose the one(s) preferred. 

We are working on providing investment-based campaigns but are not delivering this yet

Can I pre-sell my products or services?

Yes, you can sell your products or services to your first (paying) customers before even launching them officially. This way you can get the funding needed in order to start your development and/or production. Keep in mind that you do need to launch your project/business officially by registering at the Chamber of Commerce.

Do I need to sell products or services?

No, you can also get funded by hosting a donation-based campaign. This means you will get supported by backers that don’t want anything particular in return, but we recommend you always send them your (personal) graditute

Do you also help with handling, shipping and/or delivery of my products?

No, you will always be responsible for the handling, shipping and delivery of your products. Make sure you have the capacity to deliver your orders. Calculate the expected volumes upfront and host multiple rounds in order to get the funding you need in every stage of your business

How do I start when I already have a website?

Our plugin can be easily adjusted to your current website. The needs, goals of your (starting) business or other initiative and the strategy of your campaign are leading. Our technique follows.

How do I start when I don't have a website yet?

A hosting with a connected domain name is enough to get you started running your crowdfunding campaign and raising money. That means, that’s cheaper than the average website and you start funding right away!

Can you help me out with getting started?

Sure! You need a clear description of your company/project goals, what you will be selling and why this way of getting funded is needed. We can help you out with your description, but you will always be in the lead. This means you will deliver information and we will provide you with feedback. Besides that, we can also help you out with integrating the technique on your website.

How do I get support?

Just drop us an e-mail, if it is urgent just let us know in the subject line and we will get back with you within a day (weekdays and weekends). You can also give us a call by clicking here.

Where do I get advice?

We are happy to share our lessons learned, you will receive our little crowdfunding bible as soon as you start using Leanfund.us. If you require additional advice, sent us a shout out and we will be on our way to assist you.

We can also assist you by phone, just give us a call by clicking here.

Can you help me out with the technique?

Sure, we can help you out with setting up your website and/or integrating our technique on your website. Keep in mind that you will be responsible for the hosting of your website

Do you provide me with feedback?

Yes, we do a setup check of the technique and the project. This means we will review your campaign before launching it and provide you with some tips and tricks regarding your (to be published) content. Any advising services during your campaign come at additional costs

Is there a deadline or due date?

No, we recommend you to be as transparent as possible towards your crowd and/or backers though. We also recommend you to set at least one deadline connected to your goal(s). Also make sure to provide your crowd/backers with updates along the way towards the due date. You can update your deadline/due date at any time.

Can I update my project?

Yes, you can update your project at any time. We understand raising funding is part of getting your project/business started and changes inevitably will come along the way. Small changes in texts and/or photos are included, renewed projects are at additional costs which will always be discussed upfront.

How do I know who supported my campaign?

On a weekly basis you will receive a list of the friends, family and fans that have supported your campaign so far. This enables you to retarget the people you need to remind to support you friendly.

What happens when my campaign doesn't take off?

Just let us know and we will send in our first aid workers to get you started or back on the road. Our technique enables you to adjust your campaign along the way, we offer flexible not fixed funding to enable you to get the most, funding and added value, out of your campaign. Keep in mind that this type of extra support comes at an additional fee, which will be discussed upfront.

How do I deal with backers that requested a refund?

This depends on your general terms and conditions that needs to be visible on your crowdfunding page.

Support

Our promises

Project setup

All round technique for donation, pre-sale and reward based campaigns

Backer management

Weekly overview of all your supporters and their selected rewards during campaign

Content check

One time expert review of your project description & rewards included

Need help?

Call with our expert

1. Know what you need to get started
2. Quick start to convert your energy to action
3. Save review time to launch your project
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